Coping with Difficult People

Bramson, Robert

ISBN 10: 0671758748 ISBN 13: 9780671758745

Publisher: Simon & Schuster Audio, 1992

Synopsis

Using numerous illustrative vignettes, Bramson tells how to deal with anyone--from uncooperative, unresponsive types to irritating complainers, pessimists, and intimidating bullies. 4 cassettes.

About this title

From the Publisher:

Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to:

Stand up to anyone -- without fighting.

Blunt a sniper's attack.

Get a clam to talk.

Cut off a Sherman tank at the pass.

Manage bulldozers.

Get stallers off the dime.

Move a complainer into a problem-solving mode.

Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!

About the Author:

Robert Bramson, PhD, is an internationally known consultant and author. He is a leading authority on the prevention and management of difficult and nonproductive behavior, and on methods for obtaining optimal performance from executives. A member of the American Psychological Association, the Author's Guild, and Certified Consultants International, his work has been featured in newspapers and magazines nationwide, notably The New York Times, The Washington Post, and Time.

About this edition

• Publisher: Simon & Schuster Audio
• Publication date: 1992
• ISBN 10: 0671758748
• ISBN 13: 9780671758745
• Binding: Audio Cassette