Coping with Difficult People - Softcover

Bramson Ph.D., Robert M.

3.77

623 ratings by Goodreads

9780345352941: Coping with Difficult People

Softcover

ISBN 10: 0345352947 ISBN 13: 9780345352941

Publisher: Ballantine Books, 1987

View all copies of this ISBN edition:

Bosses, friends, family members, they've made  your life hell -- until now! Based on fourteen years  of research and observation, Dr. Robert Bramson's  proven-effective techniques are guaranteed to help  you right the balance and take charge of your  life. Learn how to:

Stand up to anyone --  without fighting.

Blunt a sniper's  attack.

Get a clam to talk.

Cut off a  Sherman tank at the pass.

Manage  bulldozers.

Get stallers off the dime.

  Move a complainer into a problem-solving  mode.

Learn the six basic steps that allow you to  cope with just about anyone. Reclaim the power  the rightfully belongs to you in any relationship!

"synopsis" may belong to another edition of this title.

From the Publisher:

We've encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed. Dr. Robert M. Bramson, a psychologist and management consultant, will show you that it is possible to remain sane, dignified and optimistic when dealing with even the most Difficult People. With these lively, insightful dramatizations, you'll learn how to: Identify difficult types, from the too-good-to-be-true to the too-hot-to-handle, from the perennial gossip to the eternal clam. Master the step-by-step procedures that will neutralize any negative or hostile encounter. Understand your own style of thinking and how it affects your ability to deal effectively with each type. Maybe you can't turn "Gloomy Gus" into "Pollyanna"...but with the help of Dr. Bramson, you'll prevent the difficult from becoming impossible---and end "relation frustrations" for good!

About the Author:

Robert Bramson, PhD, is an internationally known consultant and author. He is a leading authority on the prevention and management of difficult and nonproductive behavior, and on methods for obtaining optimal performance from executives. A member of the American Psychological Association, the Author's Guild, and Certified Consultants International, his work has been featured in newspapers and magazines nationwide, notably The New York Times, The Washington Post, and Time.

"About this title" may belong to another edition of this title.