Fritz incorporates four crucial activities -- new methods are studied, spread, and adopted; being smart is rewarded; cooperation rather than competition is practiced; and fairness is the standard operating principle -- into a comprehensive guide to the structural laws that govern all organizations. He prescribes a direct approach to redesigning an organization's structure to allow positive practices to follow the paths of least resistance.
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If we truly understand the profundity of the principle of the path of least resistance, we come to realize that often we are in situations that have their own rules and laws, and that we must follow these rules and laws whether we like it or not, and whether we know about them or not. Nature is not a mother we can go against for long before she proves her dominance over our lives and organizations. You can't fool Mother Nature, but you can be fooled by Mother Nature... In this book, we're not talking theory, but practice based on principles. The principles are from nature. Why try to fool Mother Nature when you can create a strategic alliance with her? She's a good lady to have on your side. All the people within your organization are in the same boat, which is traveling along the path of least resistance. The more people within the organization who understand the principles in this book, the better. But if even one person gets it -- you, for example -- there can be quite a change that can happen for the entire company... Three Insights This book is based on three insights that are the fundamental principles of the path of least resistance. By understanding and working with these principles, we can learn to master the management of our organizations and personal and professional situations. The first insight is that energy moves along the path of least resistance. Our organizations move along this path, as do our personal and professional lives. Any changes we attempt to make that do not take the path of least resistance into account, and inadvertently violate the path of least resistance, will not work. And this is the major reason that change effort after change effort often doesn't work over time. The changes might be excellent in and of themselves. But they can be imposed on an organization against the path of least resistance, and, consequently, they fail again and again. In those cases, the path of least resistance is to resist the change. The second insight is just as fundamental. It is: The underlying structure of anything will determine its path of least resistance. The topography in the old West determined the route the bison chose. Had the topography been different, they would have walked along a different path. The path of least resistance does not come into being arbitrarily. Instead, it is forged by an underlying structure. Structure determines the path of least resistance, and organizations are subject to inescapable structural laws that govern their behavior...Through our study of structure, we can understand why some organizations perform like high performance race cars, and some perform like low-tech rocking chairs. The third insight provides us with hope and self-determination. It is: We can determine the path of least resistance by creating new structures. Just as the Army Corps of Engineers can change a riverbed, and thereby change the flow of water, we can change the underlying structures of our organizations, and even of our lives. A change of structure leads to a change of the path of least resistance. We can redesign our organizations so that path of least resistance begins to flow in the direction in which we want it to go... Redesigning the organization is at least a two-step process, understanding first, application second. The application requires us to be diligent, rigorous, thoughtful, honest, disciplined, and creative... Learn these lessons well, and you will stack the cards in your favor.
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