Organizations and Unusual Routines: A Systems Analysis of Dysfunctional Feedback Processes - Hardcover
Everyone working in organizations will, from time to time, experience frustrations and problems when trying to accomplish tasks that are a required part of their role. In such cases it is normal for people to find ways of completing their work in such a way that they can get around, or just simply avoid, the procedure or system that has caused the problem. This is an unusual routine - a recurrent interaction pattern in which someone encounters a problem when trying to accomplish normal activities by following standard organizational procedures and then becomes enmeshed in wasteful and even harmful subroutines while trying to resolve the initial problem. Using a wide range of case studies and interdisciplinary research, this book gives researchers and practitioners invaluable information on the nature of this pervasive organizational phenomenon and shows how they can be dealt with in order to improve organizational performance.
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Book Description:
Everyone working in and with organizations will experience frustrations and problems when trying to accomplish tasks that are a required part of their role. This is an unusual routine. This book provides a new vocabulary for identifying, understanding, and dealing with this pervasive organizational phenomenon.
About the Author:
Ronald E. Rice is Arthur N. Rupe Chair in the Social Effects of Mass Communication and Co-Director of the Carsey-Wolf Center for Film, Television, and New Media at the University of California, Santa Barbara. He is the author of several books, the most recent of which include The Internet and Health Care (with Monica Murero, 2006) and Media Ownership (2008).
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- PublisherCambridge University Press
- Publication date2010
- ISBN 10 0521768640
- ISBN 13 9780521768641
- BindingHardcover
- Number of pages400
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Organizations and Unusual Routines: A Systems Analysis of Dysfunctional Feedback Processes by Cooper, Stephen D., Rice, Ronald E. [Hardcover ]
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Book Description Gebunden. Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Everyone working in and with organizations will experience frustrations and problems when trying to accomplish tasks that are a required part of their role. This is an unusual routine. This book provides a new vocabulary for identifying, understanding, and . Seller Inventory # 594759983
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Organizations and Unusual Routines
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Book Description Buch. Condition: Neu. Druck auf Anfrage Neuware - Printed after ordering - This book examines the way that people deal with dysfunctional feedback and unusual routines in organizational contexts. Seller Inventory # 9780521768641
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