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Published by Yourdon Press, Englewood Cliffs, NJ, U.S.A., 1989
ISBN 10: 0130185086ISBN 13: 9780130185082
Book First Edition
Hardcover. Condition: Very Good. First Edition. 198 pages including index and bibliography. Moderate rubbing to green glossy boards. Takes a new approach to solving productivity problems by focusing on human factors and how they affect implementing any kind of automation in the IS environment. States the phases of implementation are the same for all types of automated tools. Describes each phase in great detail, providing examples - real, composite, and apocryphal - of both successes and failures. Former owner's name atop front endpaper.