american society for training development alexandria (254 results)

Soft Cover. Condition: Good -. Wraps light scuffed with minor edgwear. Light library markings, never checked out. Pages are clean, text has no markings. First 8 sheets detatched in a cluster. Size: 4to - over 9¾" - 12" tall. Ex-Business Library.

Paperback. Condition: New. 4to, paperback. NEW. Bright, crisp & clean, unread, unmarked; covers glossy. Slightest curve down spine edge from storage, to minimal effect. xxvi, 142 p., incl's sealed CD-ROM.

Soft cover. Condition: Very Good. VERY GOOD softcover, no marks in text, uncreased spine, clean exterior.

Paperback. Condition: As New. . . . . 8vo, paperback. As new condition. Contents bright, crisp & clean, unread; covers glossy. Tiniest bend to 3 pg corners from storage. xiv, 218 p.

Paperback. Condition: new. Paperback. Ensure Your Instructional Design Stands Up to Learning ScienceLearning science is a professional imperative for instructional designers. In fact, instructional design is applied learning science. To create effective learning experiences that engage, we need to know how learning works and what facilitates and hinders it. We need to track the underlying research and articulate how our designs reflect what is known. Otherwise, how can we claim to be scrutable in our approaches? Learning Science for Instructional Designers: From Cognition to Application distills the current scope of learning science into an easy-to-read primer.Good instructional design makes learning as simple as possible by removing distractions, minimizing the cognitive load, and chunking necessary information into digestible bits. But our aim must go beyond enabling learners to recite facts to empowering them to make better decisions-decisions about what to do, when, and how. This book prepares you to design learning experiences that ensure retention over time and transfer to the appropriate situations. Gain insights into: Providing spaced practice and reflection Tapping into motivation and challenge to build learner confidence Using performance-support tools, social learning, and humor appropriatelyPrompts at the end of each chapter will spark your thinking about how to use these concepts and more in your daily work.Written by Clark N. Quinn, author of Millennials, Goldfish & Other Training Misconceptions: Debunking Learning Myths and Superstitions, this book is perfect for anyone who strives for their instruction to stand up to learning science. Learning science is a professional imperative for instructional designers. To create effective learning experiences that engage, we need to know how learning works and what facilitates and hinders it. Learning Science for Instructional Designers distils the current scope of learning science into an easy-to-read primer. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Paperback. Condition: new. Paperback. Design Learning Experiences, Not EventsLearning Experience Design Essentials explores how new instructional designers and those looking to build their skills and align their function to the business can blend content and context to elevate learning experiences. Expert Cara North maps out the skills and capabilities that define the work learning experience design (LXD) professionals do.Cara lays out an LXD process to guide readers in creating effective experiences. It includes the all-important task analysis to understand the shoes your learners walk in while performing at work. Other steps include creating assessments, conducting usability testing, and messaging the why behind the learning experience.Traditional instructional design places undue emphasis on dumping training content on learners through a combination of information, media, and technology. Whats missing is the context of how learning happens and the understanding that learning is a process, not a one-time event.This book will help you craft a 30/60/90day plan to apply the concepts throughout. By the end, youll feel confident saying yes to the simple question, Would you want to take your own learning experiences? Learning Experience Design Essentials explores how you can blend content and context to elevate your learning experiences through adopting user experience, user interface, and accessibility principles. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Paperback. Condition: new. Paperback. Design Effective Training Programs Despite Limited ResourcesInstructional Design on a Shoestring offers talent development professionals a process for developing effective training programs, even with limited resources. Expert instructional designer Brian Washburn applies the ADDIE model of instructional design and the Build-Borrow-Buy approach to provide guidance, quick tips, and shortcuts for designing a range of training modalities, including in-person, virtual and asynchronous, and self-guided e-learning.With this book, you will learn to build the structure of the instructional design process, effective formal and informal learning experiences, and an ecosystem that supports the learning initiatives. This crash-course of a book also guides you on working with subject matter experts, supervisors, and early testers and drawing learning design ideas from unfamiliar places. You'll learn how and when to make decisions for using tools and technologies, hiring external help, and purchasing off-the-shelf training programs to speed up the work.Even if you don't have a ton of time or access to a lot of money, you can still produce an effective learning experience based on sound educational theory and adult learning principles.About the On a Shoestring SeriesThe Association for Talent Development's On a Shoestring series helps professionals successfully execute core topics in training and talent development when facing limitations of time, money, staff, and other resources. Using the Build-Borrow-Buy approach to problem solving, this series is designed for practitioners who work as a department of one, for new or "accidental" trainers, instructional designers, and learning managers who need fast, inexpensive access to practical strategies that work, and for those who work for small organizations or in industries that have limited training and development resources. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Paperback. Condition: new. Paperback. Determine Organizational Needs Despite Limited ResourcesNeeds Assessment on a Shoestring offers talent development professionals a process for addressing organizational needs and determining whether training is the solution. Needs assessment pros Kelly L. Jones and Jody N. Lumsden apply the Build-Borrow-Buy approach to provide guidance, quick tips, and shortcuts for investigating and uncovering everything you can about the organizational problem you need to solve.With this book, you will learn to build a needs assessment strategy, gather insight through data analysis, and put forward effective solution recommendations. You'll also pick up strategies for borrowing existing information, talent, and resources, and for making resource management decisions. Regardless of the scope of the project, the constraints of the business problem, or how you get the job done, the steps associated with needs assessments are flexible enough to scale up or down.To conduct high-quality needs assessments, think like a detective. The detectives Sherlock Holmes, Velma Dinkley, and Hercule Poirot didn't have large teams, unlimited budgets, or a bottomless well of resources to work with, but they succeeded by identifying who, where, and how to solve mysteries that no one else could. With this book, talent development professionals can too. This is a perfect resource for small companies-and departments of one or few-who need to get started right away.The Association for Talent Development's On a Shoestring series helps professionals successfully execute core topics in training and talent development when facing limitations of time, money, staff, and other resources. Using the Build-Borrow-Buy approach to problem solving, this series is designed for practitioners who work as a department of one; for new or "accidental" trainers, instructional designers, and learning managers who need fast, inexpensive access to practical strategies that work; and for those who work for small organizations or in industries that have limited training and development resources. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Paperback. Condition: Very Good. 8vo, paperback. Vg condition. Covers slightly rubbed. Prev. owner's name on title page, no other markings. Binding tight. 141 pp.

Paperback. Condition: new. Paperback. Your essential guide to calculating return on investment.Build and refine your measurement and evaluation skills through ROI Basics, perfect for beginners challenged to implement a comprehensive evaluation process as well as those taking a proactive approach to accountability. Level 5: Return on Investment ROI Basics provides a baseline exploration of ROI for the talent development function and the steps to successful evaluation: evaluation planning, data collection, data analysis, and results optimization.In this second edition, experts Patti and Jack Phillips go deeper into aligning programs to the business, detecting payoff needs, and identifying specific business measures that need to improve. They explore how the process applies beyond training to talent development and suggest how new technologies can influence ROI adoption and implementation in your organization. This updated book offers a review of two essential-and often overlooked-steps in the ROI process: isolating program impact and sustaining momentum. Build and refine your measurement and evaluation skills through ROI Basics, perfect for beginners challenged to implement a comprehensive evaluation process as well as those taking a proactive approach to accountability. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Paperback. Condition: new. Paperback. Evaluation-oriented instructional design that delivers business results.Rethink how to design training instruction to meet bottom-line business goals. With his eight-step framework for measurement and evaluation-focused instructional design, Kristopher Newbauer offers a straightforward process for helping instructional designers and talent development (TD) leaders demonstrate and actualize their value while also transforming their attitude toward an often-dreaded practice.With Aligning Instructional Design With Business Goals, improve your business acumen by adopting the language of your business leaders. Enhance the partnership among measurement and evaluation specialists, instructional designers, and business leaders to improve the TD function. Uncover the root cause of performance gaps to design more meaningful instruction-and thus increase ROI.With case studies and examples to illustrate, learn to:Promote your TD function as a strategy for achieving business goals.Ensure TD programs are aligned to the company's strategic objectives.Design and develop effective TD programs.Demonstrate to business leaders measurable added value in revenue and employee success. Improve your business acumen by adopting the language of your business leaders. Enhance the partnership among measurement and evaluation specialists, instructional designers, and business leaders to improve the TD function. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Paperback. Condition: new. Paperback. A timely update to a timeless model.is the most widely used training evaluation model in the world. Ask any group of trainers whether they rely on the model's four levels Reaction, Learning, Behavior, and Results in their practice, and you'll get an enthusiastic affirmation.But how many variations of Kirkpatrick are in use today? And what number of misassumptions and faulty practices have crept in over 60 years? The reality is: Quite a few., discover a comprehensive blueprint for implementing the model in a way that truly maximizes your business's results. Using these innovative concepts, principles, techniques, and case studies, you can better train people, improve the way you work, and, ultimately, help your organization meet its most crucial goals. Don Kirkpatrick's groundbreaking Four Levels of Training Evaluation is the most widely used training evaluation model in the world. But how many variations of Kirkpatrick are in use today? And what number of misassumptions and faulty practices have crept in over 60 years? James and Wendy Kirkpatrick have written Kirkpatrick's Four Levels of Training Evaluation to set the record straight. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Paperback. Condition: new. Paperback. Once Upon a Time, Storytelling Met Instructional Design From children to adults, everybody likes a good story. Stories are memorable, actionable, and emotional. We are constantly making sense of the world by forming stories, and that makes them perfect for instructional design.Instructional Story Design is a practical guide to writing and developing stories for training. It takes what you already know about a story's power to connect with people and offers a clear methodology for the otherwise daunting process of creating a compelling story.Master story designer Rance Greene shares his powerful yet familiar process to discover, design, and deliver instructional stories. He presents the two essential elements that must be present to tell a story for training: relatable characters and strong conflict. These elements create a desire for resolution and grab learners' attention. This book offers advice for unearthing the root of the performance problem, creating action lists for learners, and convincing stakeholders about the effectiveness of stories. Case studies from household companies such as Pizza Hut, Southwest Airlines, and PepsiCo show story design in action. Job aids and resources include an audience profile questionnaire, character description worksheet, storyboard template, and tips for developing stories using graphics, audio, and video.With this book, you'll: Plan your next steps to implement your instructional story. From children to adults, everybody likes a good story. Stories are memorable, actionable, and emotional. Instructional Story Design is a practical guide to writing and developing stories for training. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Paperback. Condition: new. Paperback. Reimagine the Role of L&D in the Modern WorkplaceHow can we possibly keep up? This question is front and center in today's workplace thanks to the downright ridiculous pace of change. There's a never-ending stream of new processes, regulations, products, and technologies with which employees must contend. And in the middle of everything-between executives, stakeholders, managers, IT, subject matter experts, legal, and employees-sits L&D, charged with making sure people have the knowledge and skills needed to execute but rarely provided with the time and resources to get it done.outlines a practical approach for navigating nonstop workplace change. Inspired by decades of operations and talent development experience with the world's most dynamic companies, learning and enablement expert JD Dillon challenges the traditional L&D mindset with a tried-and-true framework that makes right-fit support a meaningful part of the everyday workflow. This book provides step-by-step instructions for architecting a disruption-ready learning ecosystem that will help employees solve today's biggest problems while building the knowledge and skills needed to seize tomorrow's opportunities.and make sure the people you support are always ready for what comes next. Outlines a practical approach for navigating nonstop workplace change. Inspired by decades of operations and talent development experience, learning and enablement expert JD Dillon challenges the traditional L&D mindset with a tried-and-true framework that makes right-fit support a meaningful part of the everyday workflow. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Paperback. Condition: new. Paperback. Go From Accidental to Intentional, by e-learning veteran Cammy Bean, covers nearly every aspect of the learning design process for those getting started or even for the experienced practitioner in need of new ideas. Many trainers and instructional designers fall into the talent development profession by accident, often having been tasked by their organization to train others on a subject they are expert in. Whether theyre good at explaining technical concepts or have a way with PowerPoint, they have often have little to no formal education in instructional design. Many are looking for grounding in the core principles of instructional design so that they can design effective and engaging digital learning experiences. Cammy explores instructional design basics such as working with subject matter experts, picking a design approach, and making your learning experiences better through storytelling, interactivity, and visuals. In this second edition, she goes deeper into the learning and development space (where instructional design happens at organizations), learning tools, the technology ecosystem, and assessment and evaluation frameworks. Along the way, you'll hear from a few other accidental instructional designers, get ideas for your own projects, and find resources and references to take your own practice to the next level. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Paperback. Condition: new. Paperback. Make DEI Training Foundational in Your OrganizationWhen done well, diversity, equity, and inclusion (DEI) training creates space for courageous conversations that acknowledge hard truths around systemic inequities and explores topics that touch on people's vulnerabilities in all facets of their lives. For those of you who do this work, there has not been a clear path to follow for making progress. As a DEI trainer, you have forged your own way and learned as you went. , the need for DEI trainers to go at it alone comes to an end. Expert facilitator Maria Morukian provides the guidance you need to develop the knowledge and skills required for DEI training. Morukian covers the historical underpinnings and rationale for DEI work; takes you through the process of organizational assessment, design, and delivery; and offers strategies for embedding DEI and promoting sustainability through collaborative practices and dialogues, allowing you to develop and understand your own identity lenses and biases. Reflection questions and worksheets are included in every chapter. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Paperback. Condition: new. Paperback. LIKE FILM SCHOOL FOR TRAINERS! Film and edit effective training videosusing your smartphone.Whether youre a facilitator, instructional designer, or L&D department of one, you dont need a fancy DSLR camera or film crew to create successful training videos. All you really need is a learning strategy, a good production plan, and a smartphone camera. Informed by his 30-year career in training and media, including his time as learning executive with the BBC, author Jonathan Halls is committed to best practices in video production that will actually help your learners to learn, and without a giant strain on your resources.With straightforward and accessible language, in Creating Training Videos youll get:The intersection of media and learning research: Uncover how your videos can effectively provoke learning.Best practices for instructional video: Create a smart outline for your instructional video, creatively use repetition, highlight schemas that are familiar to your audience, and more. Visual grammar: Learn rules of film that you can put into effect immediately, like framing your shots and selecting the best shot sizes to more powerfully support learning.Planning your pictures: Gain a practical framework for mapping out the elements of your video using storyboards, shot formulas, and narrative templates designed to meet various training needs. Understand how picture, graphics, spoken word, and more come together to tell your story.Your videographers toolkit: An honest discussion of essential gear, helpful gear, and the serious tools you might consider for your toolkit.Filming with your smartphone: Learn how to best light, stabilize, and frame your shots using the tool you already have in your pocket.Editing and workflow: Stitch shots together for a powerful final product that supports learning, no matter what software you decide to use (yes, even an app on your phone!), and workflow considerations that satisfy all of your stakeholders.With 96 percent of organizations using video as a key modality for workplace learning and 62 percent of organizations posting video (for L&D and other purposes) to YouTube, the ability to produce video is a sought-after skill in the L&D world. Creating Training Videos teaches you step-by-step how to plan, film, and edit smart instructional contentusing only a smartphone and without compromising quality and success. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Paperback. Condition: new. Paperback. Show the value of virtual learning to demonstrate business impact., virtual learning expert Cindy Huggett teams with evaluation experts Jack and Patti Phillips and learning transfer authority Emma Weber to create a guidebook for TD practitioners to ensure that their online programs achieve measurable results beyond the virtual classroom.This practical book outlines a design process focused on how to deliver on-the-job application of learning and a positive impact on business results. It gives 50 techniques you can immediately use to effectively design an engaging virtual learning program that helps learners apply the knowledge theyve gained back on the job.Virtual learning is here to stay. And it must add value to an organization, otherwise its a waste of time and resources. As budgets are slashed, the ability to show that a program is an investment, rather than an expense is vital. Thus, we need a renewed sense of urgency to make sure virtual learning delivers results for those who support it, expect it, and even demand it.Step up to the challenge and get serious about delivering business impact with your virtual learning programs. This book will show you how. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Paperback. Condition: Very Good. Here's a basic primer for business solutions using a performance approach that gives you practical insights from expert practitioners. Learn how the Human Performance Improvement (HPI) process works in the real world and how to conduct performance, gap, and cause analysis. Explore key types of interventions including structure/process and knowledge. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: new. Paperback. Stop presenting and start facilitating meaningful learning.Whether you are a subject matter expert who occasionally takes on a trainer role, a trainer who wants to build on solid presentation skills, or anywhere in between, Facilitation Basics will help you create supportive and effective learning. This complete how-to guide is designed to improve your facilitation proficiency so you can give face-to-face as well as online and virtual classroom learners your best.Part of ATD's Training Basics series, this publication offers practical examples, worksheets, and tools that make workplace learning easy and rewarding. You'll walk away with proven facilitation techniques and a deeper understanding of how to manage difficult participants and use media to support learning.This refreshed second edition will guide you through how to: ensure learning is transferred to the job.About the Training Basics SeriesATD's Training Basics series provides a baseline explanation of the theories and concepts behind featured topics, as well as instructions for their practical day-to-day application in the workplace. Additional titles include Adult Learning Basics, Competency-Based Training Basics, the second edition of Training Design Basics, and Virtual Training Basics. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Paperback. Condition: new. Paperback. Add Data and Analytics to Your TD ToolkitInstructional design pro Megan Torrance addresses the importance of instructional designers accessing and applying learning and performance datafrom how to design learning experiences with data collection in mind to how to use the data to improve and evaluate those experiences. delves into the foundational concepts that will enable instructional designers and L&D professionals to use data in their roles. Split into two parts, the book first defines key data and analytics terms, data specifications, learning metrics, and statistical concepts. It then lays out a framework for using learning data for planning how to gather data and to building scale and maturity in your data operations. Megan reassures readers that basic math skills with some computer assistance is what youll need to get going. So set aside any math anxiety!Through a If I can see it, I can be it approach to learning data and analytics, the book blends practical what-is and how-to content with real-world examples and longer case studies from practitioners. Chapters conclude with opportunities for you to put these techniques to work right away, whether you are in a data-rich environment already, or whether you are just getting started and working on hypotheticals. Data and Analytics for Instructional Designers delves into the foundational concepts that will enable instructional designers and L&D professionals to use data in their roles. It blends practical content with real-world examples. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Paperback. Condition: new. Paperback. This turnkey guide helps you build a successful executive coaching framework and practice.The Executive Coaching Playbook offers experienced and newly minted executive coaches a complete framework for building your coaching skills and business with proven results. Beyond offering the ultimate, proven coaching theory, this book provides the tools and templates you need to set up a thriving business-from working with your first executive clients to developing the business plan and marketing strategy for your brand.With more than 30 years of experience as both an executive and a top executive coach, Dr. Nadine Greiner, along with talent development expert Becky Davis, shares her extensive knowledge, hard-won lessons, and practical advice covering everything from the first chemistry call with a potential executive client to closing out engagements with meaning and poise. In this book, you will learn how to be the exemplary, sought-after executive coach that leaves clients, sponsors, and yourself more than satisfied.The perfect companion to Dr. Nadine's The Art of Executive Coaching, the playbook offers:75+ downloadable templates and techniques (including email templates, worksheets, forms, and agendas) to support and to customize for your coaching endeavorsA four-step coaching process to adopt with your clientsPractical advice for starting and growing your business This book offers experienced and new executive coaches a framework for building your coaching skills and business. It provides the tools and templates you need-from working with your first executive clients to developing a business plan. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Paperback. Condition: new. Paperback. In The Facilitator's Guide to Immersive, Blended, and Hybrid Learning, veteran virtual trainer and learning tech maven Cindy Huggett examines the role of a facilitator in immersive, blended, and hybrid learning environments and offers cutting-edge insights and practical advice on how facilitators can make programs effective and engaging in any scenario. She introduces the new learning experience facilitator role and the skills needed to be successful in today's modern learning environments.While the shift from traditional classrooms to immersive learning experiences (including immersive, blended, virtual, and hybrid) has exploded in recent years, the supporting technologies and techniques have been evolving over time and now include augmented, mixed, and virtual realities. In fact, immersive, blended, and hybrid learning have become the new reality of training. Cindy walks you through how to facilitate in each of these modalities, covering everything from technology needs to suggested modifications of activities. Throughout, she includes real-life examples of immersive, blended, augmented, virtual, and hybrid learning in action. And she asks the vital question: Is facilitation necessary in immersive learning experiences? The answer is yes, but to be successful, facilitators need to update their skills on an ongoing basis.Prepare yourself with the skills and knowledge to navigate the new world of learning and to make your facilitation shine. Examines the role of a facilitator in immersive, blended, and hybrid learning environments and offers cutting-edge insights and practical advice on how facilitators can make programs effective and engaging in any scenario. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Paperback. Condition: new. Paperback. Develop Your Teamwork SkillsTeamwork allows us to engage in important work, and teams hold immense power. Those on teams share perspectives, brainstorm ideas, and produce results beyond whats possible alone. With organizations relying increasingly on teams to deliver impact, teamwork skills are needed more than ever.Part of the ATD Soft Skills Series, Teamwork in Talent Development is for talent development professionals who serve as team leaders or team members and wish to improve their collaboration abilities, build successful teams, and maximize their team performance for solving business problems, meeting learning needs, promoting culture change, and more.In this book, you will learn what teamwork means, why teams and teamwork skills matter, and how to overcome common challenges related to teaming. Organization development expert Thane Bellomo introduces a model for how you can form teams and develop your teamwork skills. It starts with framing the work around clear and important goals. This positions you and the team to encourage curiosity and build trust while you embrace conflict and engage in (healthy) conflict. Included are detailed takeaways and advice for applying the concepts.Other books in the series: Influence in Talent Development With organisations relying increasingly on teams to deliver impact, teamwork skills are needed more than ever. Part of the Soft Skills Series, this book is for talent development professionals who serve as team leaders or team members and wish to improve their collaboration abilities, build successful teams, and maximize their team performance. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.

Paperback. Condition: new. Paperback. Grow Your Creativity SkillsCreativity is a natural and renewable resource that exists in every person and helps us inspire, communicate, persevere, problem solve, rise to the occasion, and spark innovation. Creativity skills can be developed, nurtured, and cultivated. In the talent development context, TD professionals apply creativity to build personal capability and competitiveness, create talent opportunities, solve talent problems, and address business and learning needs for organizations. Part of the ATD Soft Skills Series, Creativity in Talent Development offers a purposeful and practical way to become more creative. This book defines creativity and outlines how you can smash organizational, team, and personal barriers, and it will have you unleashing your inner creative and inspiring creativity in others.Creativity and innovation experts Donna Porter and Nancy Tennant guide you through a creativity journey and development process to help you rediscover your curiosity and grow your abilities. Learn how to support creative habits, design environments for creativity, and master dynamic delivery for virtual events. You will be ready to use your creativity skills to ideate and initiate a new learning product or service or reimagine how the TD function operates.Included are creativity journal exercises for you to practice and develop your creativity skills. Other books in the series: Influence in Talent Development Part of the ATD Soft Skills Series, Creativity in Talent Development offers a purposeful and practical way to become more creative. Creativity and innovation experts Donna Porter and Nancy Tennant guide you through a creativity journey and development process to help you rediscover your curiosity and grow your abilities. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.

Paperback. Condition: new. Paperback. Elevate Your Impact Through Influence SkillsAt work, we often find ourselves in situations where we can and do influence others. We are negotiators, persuaders, conciliators, and maybe intermediaries and mediators. While there used to be little to no emphasis placed on developing these skills, organizations now recognize the ability to influence as critical for effective employee relations and productivity.Part of the ATD Soft Skills Series, Influence in Talent Development examines the growing importance of personal influence at work and its impact on your relationships, career, and organizational success. Talent development professionals have a tremendous opportunity to influence at a deeper levelwith learners, SMEs, and stakeholdersto achieve business and learning results. This book considers what it means to influence in general and in the TD context; how to use your ability to influence tactically and strategically; how to overcome barriers to success; and how you can be more impactful and empathetic. Vivian Blade shares a framework of five powerful principles at work to guide and expand influence: social capital, courage, authenticity, passion, and engagement. Engage the principles in this book to build your influence among your colleagues and employees, and you will be more effective at getting things done with others. Other books in the series: Teamwork in Talent Development Considers what it means to influence in general and in the TD context; how to use your ability to influence tactically and strategically; how to overcome barriers to success; and how you can be more impactful and empathetic. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.

Paperback. Condition: new. Paperback. Enhance Your Emotional IntelligenceEmotional intelligence is about people. And so is talent development (TD). For TD professionals to succeed, they must be comfortable with all aspects of working with people. The best tool for their success is emotional intelligence.Part of the ATD Soft Skills Series, Emotional Intelligence in Talent Development is your resource for developing your emotional intelligence skills. Expert Patrick Malone explains emotional intelligence and explores its five dimensions: self-awareness, self-regulation, motivation, empathy, and social skills. He examines why emotional intelligence matters to the self, to organizations, and to your business, along with the barriers you face when building these competencies.While improving your emotional intelligence can seem daunting, Malone demonstrates that developing strong emotional intelligence is attainable by examining real-world challenges that TD professionals face. Learn how to manage the stress of constantly doing more with less; focus on one task at a time and do it well; effectively communicate your message; and identify and address conflict.Included are reflection questions and exercises to practice and test your development.Other books in the series: Adaptability in Talent Development Creativity in Talent Development Teamwork in Talent Development Influence in Talent Development For TD professionals to succeed, they must be comfortable with all aspects of working with people. The best tool for their success is emotional intelligence. Part of the ATD Soft Skills Series, Emotional Intelligence in Talent Development is your resource for developing your emotional intelligence skills. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.

Paperback. Condition: new. Paperback. Cultivate the Mindset to Overcome AnythingA software engineer sees her tech skills slipping even as she rises to manage her own team. A marketing director is squeezed between a demanding, artistic boss and her staff. A tech-savvy manager of operations wants to modernize his warehouse but is surprised when he is stymied. Everyone has experienced a situation at work where challenges pile so high that the only solution seems to be to cut and run. But what if we faced our problems head on instead of quitting?Each fictionalized case study in Work the Problem is coupled with in-depth analysis and commentary by two learning and development experts who offer fresh ways of looking at seemingly insurmountable difficulties. The result is an engrossing collection of unique yet familiar stories that build on one another, creating a conversation about universal workplace problems and how we can think about solving them for ourselves. Work the Problem is about more than the specific demands of any one workplaceits about cultivating the mindset and skills to take on the inevitable challenges that will arise in any career. Whether youre thinking of quitting your job, you feel stalled out at your workplace, or youre advising someone who has hit a wall, Work the Problem is the book to reach for. Presents 10 relatable workplace problems in a fictionalised case study format, offering different perspectives on their solutions from expert coaches, performance consultants, organisational experts, and others, making for a collaborative and provocative interchange about todays workplace professionals and their organisations. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.

Paperback. Condition: new. Paperback. Count the number of times youve said no to an idea. Whether you inadvertently put out a spark of brilliance or nixed a nonstarter, your response took away someone elses opportunity to feel heard. And thats an innovation killer.No one knows this truth better than improv expert Karen Hough. Go With It: Embrace the Unexpected to Drive Change brings you Houghs discoveries from the front lines of innovation. She has seen how business innovators deal with dichotomy by preparing, playing, and thinking upside down. Improv troupes succeed on stage because they apply the Yes, and principle. Whatever the first person says, the next person affirms and adds to it. But this practice isnt limited to onstage brilliancecorporate teams caught up in old patterns of thought and action can learn to improvise and innovate, too. Pharmaceutical scientists who know how to improvise can accelerate their fuzzy front-end work on new drugs. Technologists who are masters of going with it know how to successfully bring their breakthroughs to market. Executives who use improv techniques get their teams working and innovating together. Their stories fill this book. And they emphasize that its the process of listening, agreeing, and discussing an idea thats monumentally important. Hough shows you that anyone can learn to be more creative and innovative. It just takes flexibility, humor, and focusthats improv. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.

Paperback. Condition: new. Paperback. Julies having a very bad day. Shes a new manager, and her top performer has resigned to escape her, and her own manager is looking on with a skeptical eye. . . . This is the story of her turnaround. Being a first-time manager is a tough job. If you were Julie, what would you do? Wouldnt anyone, given the choice of taking on a leadership role (with a raise), or staying put, have done the same? But no one prepared her for developing co-workers, her former peers, while producing as before and leading the team. Now shes in over her head. Author Katy Tynan understands. In her new book, How Did I Not See This Coming? A Managers Guide to Avoiding Total Disaster, Tynan unlocks the truths about management, showing that first-time managers are basically on a journey without a map. Its not that employers arent investing in their new managers, she says, or that the people in leadership dont care, but they are no longer close to the raw experience of being a new manager. Whats more, most management books are written by experts who lack the memory of first-time failure.In How Did I Not See This Coming?, Tynan tells the fictional story of Julie, a onetime star producer, to illustrate how a new manager can successfully make the shift from a role without leadership responsibilities to one with them. Along the way, Tynan offers the five basic truths about managementstarting with recognizing team values and strengthstruths that can be learned by anyone. You, too, can be the manager everyones talking aboutin a good waybecause youre the one who figured it out. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.