By learning the six basic verbal communication models along the the 12 non-verbal messages presented in this book, you can make your point in a convincing, non-argumentative manner in workplace and personal situations, from career essential to casual conversations!
This 4th edition of So, What's Your Point?; includes two new chapters that teach and demonstrate how to apply the communication models to giving presentations as well as improving and adding clarity to writing skills.
The communication skill set presented in this book is perfect for those critical, high-stress, consequential conversations that could turn ugly if not well managed!
"synopsis" may belong to another edition of this title.
Mead Bond Wetherbe, is a professional faculty member in the Information Systems and Quantitative Sciences Department in the Rawls College of Business at Texas Tech University. Along with being an educator, Bond is a business outcomes oriented consultant and author.
"About this title" may belong to another edition of this title.
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