Telephone Sales Management and Motivation Made Easy - Softcover

Sloane, Valerie; Jackson, Theresa Arvizo

9781881081043: Telephone Sales Management and Motivation Made Easy

Softcover

ISBN 10: 1881081044 ISBN 13: 9781881081043

Publisher: Business by Phone, 1996

If you're like most managers, there's simply not enough time to regularly come up with fresh, useable ideas that keep your salespeople motivated and producing at high levels. If so, THIS BOOK IS FOR YOU! This 166-page paperback is jammed with proven ideas you can use right now to make your job easier, while creating a fun environment that motivates your reps to close more sales.

Regardless of whether you're a seasoned veteran or a first-time manager, you'll find ideas you'll use right away. Here's just a small sample of the hundreds of ideas you'll get in this book:

how to first find and hire motivated reps who can and will sell the steps to take--and avoid--to ensure successful contests when to hold contests so you get the greatest return what to do to make your sales meetings upbeat, fun events that people look forward to attending eight ways to manage with a personal touch so that reps WANT to produce for you 18 word-for-word ways to praise reps on the spot!

PLUS 50 Ready-to-Run Contests! You'll get 50 field-tested sales contests you can run as is, or adapt them to your own environment. You'll get full descriptions, lists of materials needed, sample announcements, ways to enhance the contests, and even ideas to vary the contests so you can run them again and again. Think of how much time and work you'll save, how happy and motivated your reps will be, and how much more they'll sell!

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Review:

With telephone sales as ubiquitous as they are today, it's more important than ever for businesses to understand the proper way to utilize them to peddle goods and services. In Telephone Sales Management and Motivation Made Easy, telemarketing pros Valerie Sloane and Theresa Arvizo Jackson tell how to hire wisely, motivate successfully, and ultimately gain the most from your staff as well as your technology. It includes 50 creative sales contests to stimulate interest and increase productivity.

About the Author:

Valerie Sloane is a seasoned telesales manager and motivator with over 13 years experience. As VP-Marketing for SAVANT Audiovisuals she built a successful telesales operation, developing, testing, and implementing the ideas she shares with you in this book.

Theresa Arvizo Jackson has been with Avery Denison since 1984, serving first as National Inside Sales Supervisor, and now as Telemarketing Development Manager. She knows what works and what doesn't regarding hiring, managing, and motivating telephone salespeople.

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