Communication Skills for Pharmacists: Building Relationships, Improving Patient Care - Softcover

9781582120423: Communication Skills for Pharmacists: Building Relationships, Improving Patient Care
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Provides practical advice on building relationships between the pharmacist and patient, and the pharmacist and physician. The book's 13 chapters are devoted to developing the communication skills needed by pharmacists to deliver pharmaceutical care, including listening and responding appropriately, effective patient counseling, supportive communication, managing conflict, and assertiveness. This guide features useful tips and suggestions for improving patient care through effective communication, and questions for reflection are provided at the end of each chapter.

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"Overall the book would be valuable to practicing pharmacists, as well as useful for students, to help them develop good relationships both personally and professionally."
Synopsis:
Offers practicing pharmacists advice on providing their customers with more than drugs and raising their professional services to a new level. Berger (Auburn University) describes approaches to listening, patient counseling, dealing with angry patients, being assertive or persuasive, managing conflict, helping patients change, interacting with phys

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Other Popular Editions of the Same Title

9781582121321: Communication Skills for Pharmacists: Building Relationships, Improving Patient Care

Featured Edition

ISBN 10:  158212132X ISBN 13:  9781582121321
Publisher: American Pharmacists Association, 2009
Softcover

  • 9781582120805: Communication Skills For Pharmacists: Building Relationships, Improving Patient Care

    Amer P..., 2005
    Hardcover

  • 9781582120997: Communication Skills for Pharmacists; Building Relationships, Improving Patient Care

    APhA, 2005
    Softcover

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Bruce A. Berger
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Book Description Softcover. Condition: Good. 1. Provides practical advice on building relationships between the pharmacist and patient, and the pharmacist and physician. The book's 13 chapters are devoted to developing the communication skills needed by pharmacists to deliver pharmaceutical care, including listening and responding appropriately, effective patient counseling, supportive communication, managing conflict, and assertiveness. This guide features useful tips and suggestions for improving patient care through effective communication, and questions for reflection are provided at the end of each chapter. Seller Inventory # SONG1582120420

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