TQM for Technical Groups - Hardcover

9781563270055: TQM for Technical Groups
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If a baby were to abandon all attempts at walking because of one fall, Nike would be today’s leading manufacturer of hand and knee pads instead of sneakers, since grown-ups would still be crawling. Learning, development, and the achievement of goals result from assessing failure, adjusting methods, and trying again. That’s where TQM and continuous improvement cycles come into play. TQM for Technical Groups: Total Quality Principles for Product Development presents proven techniques for motivating technical staff, along with specific real world examples of their applications. The authors provide step-by-step instructions for using TQM in product development, for the enhancement of productivity, morale, and customer and shareholder satisfaction.

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Language Notes:
Text: English
Original Language: Japanese

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  • PublisherProductivity Press
  • Publication date1993
  • ISBN 10 1563270056
  • ISBN 13 9781563270055
  • BindingHardcover
  • Edition number1
  • Number of pages245

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