Managing Public Disputes - Hardcover

Carpenter, Susan L.; Kennedy, W. J. D.

Hardcover

ISBN 10: 155542080X ISBN 13: 9781555420802

Publisher: Jossey-Bass, 1988

Synopsis

Draws on the authors' extensive experience in mediating public disputes involving such issues as mining regulation, waste disposal, and airport expansion to provide managers in business and government with step-by-step guidelines for designing workable conflict management strategies and successfully carrying them through to resolution.

About this title

From the Back Cover:

Drawing on the authors' extensive experience in mediating public disputes involving such issues as mining regulations, waste disposal, and airport expansion, Managing Public Disputes provides managers in business and government with step-by-step guidelines for designing workable conflict management strategies and successfully carrying them through to resolution. Case examples illustrate how alternative conflict management procedures can be successfully applied in a range of situations.

About the Author:

SUSAN L. CARPENTER is a mediator and trainer. She is the founding director of the Program for Community Problem Solving in Washington, D.C. and a founding board member of the International Association of Public Participation. She was the associate director of ACCORD Associates, a nonprofit conflict management organization in Boulder, Colorado for ten years.

W.J.D. KENNEDY was the executive director of ACCORD Associates for fourteen years. He has consulted with a wide variety of private organizations and city, county, state, and federal agencies.

About this edition

• Publisher: Jossey-Bass
• Publication date: 1988
• ISBN 10: 155542080X
• ISBN 13: 9781555420802
• Binding: Hardcover
• Edition number: 1
• Number of pages: 314