Business and Professional Communication: KEYS for Workplace Excellence - Softcover

Miller, Kelly; Wahl, Shawn T.

Softcover

ISBN 10: 1506369596 ISBN 13: 9781506369594

Publisher: SAGE Publications, Inc, 2019

Synopsis

Gain the knowledge and skills you need to move from interview candidate, to team member, to leader with this fully updated Fourth Edition of Business and Professional Communication by Kelly M. Quintanilla and Shawn T. Wahl. Accessible coverage of new communication technology and social media prepares you to communicate effectively in real world settings. With an emphasis on building skills for business writing and professional presentations, this text empowers you to successfully handle important work-related activities, including job interviewing, working in team, strategically utilizing visual aids, and providing feedback to supervisors.

New to the Fourth Edition:

• A New "Introduction for Students" introduces the KEYS process to you and explains the benefits of studying business and professional communication.
  
  
• Updated chapter opening vignettes introduce you to each chapter with a contemporary example drawn from the real world, including a discussion about what makes the employee-rated top five companies to work for so popular, new strategies to update PR and marketing methods to help stories stand out, Oprah Winfrey’s 2018 Golden Globe speech that reverberated throughout the #metoo movement, Simon Sinek’s "How Great Leaders Inspire Action" TED talk, and the keys to Southwest Airlines’ success.
  
  
• An updated photo program shows diverse groups of people in workplace settings and provides current visual examples to accompany updated vignettes and scholarship in the chapter narrative.

About this title

About the Author:

Kelly M. Quintanilla is the Dean of the College of Liberal Arts at Texas A&M University-Corpus Christi. She earned her Ph.D. in Communication from the Pennsylvania State University in 1994, joining the A&M-CC faculty that same year. She was a Professor of the Communication for 16 years, teaching courses in Business & Professional Communication, Teamwork & Leadership, Organizational Communication, Public Relations, and Public Speaking. Additionally, she served as Department Chair/Program Coordinator in Communication from 2000-2009. Over the years, Dr. Quintanilla has received awards for her teaching, service, advising, and scholarship. She has also worked as an executive coach and an organizational communication consultant for a variety of industries. Although she loves her career, her greatest love is spending time with her husband, Anthony and daughter, Logan on the sunny beaches of the South Texas.

Review:

"This book is a well-organized and easily accessible text that provides a clear progression and approach to skill development that can enhance both our communication and approach to management and organizational culture."

Author: Raymond Blanton

About this edition

• Publisher: SAGE Publications, Inc
• Publication date: 2019
• ISBN 10: 1506369596
• ISBN 13: 9781506369594
• Binding: Paperback
• Edition number: 4
• Number of pages: 464