The Lean Six Sigma Training Set

Rob Ptacek; Jaideep Motwani; Ph.D.

ISBN 10: 1450795420 ISBN 13: 9781450795425

Publisher: MCS Media, Inc., 2011

The Lean Six Sigma Training Set is your complete set of materials for conducting training on the tools and concepts of Lean and Six Sigma. With over 300+ PowerPoint slides, each tool is thoroughly explained with examples from a wide range of industries as well as administrative and desktop processes. Use this Training Set to customize and add/remove examples and photos as you deem appropriate. No training program that is purchased can be exactly what you want, therefore, it is expected this set be customized. Included in this Training Set are the following items: 1 - Facilitator s Guide that has the detailed Instructor Notes referencing The Lean Six Sigma Pocket Guide XL and Pursuing Perfect Service books and 1 - CD that contains the PowerPoint presentation, simulation, Jeopardy Game, and exercises The various tools within the D-M-A-I-C methodology are explained in the Training Set as follows: The Define Phase of Performance Dashboards, Project Charter, Teaming, Effective Meetings, Team Charter, Project Planner (PP), Action Item (AI) Log, Issues and Opportunities (IO) Log; The Measure Phase of Voice of the Customer (VOC, Quality Function Deployment (QFD), Value Stream and Process Maps, Supplier-Input-Process-Output-Customer (SIPOC) Diagrams, Key Metric and Data Profile, Check Sheets and Frequency Charts, Run Charts, Measurement System Analysis (MSA); The Analyze Phase of Value-Added (VA) versus Non Value-Added (NVA) Analysis, Pareto and Pie Charts, Constraint or Bottleneck Analysis, Demand Analysis Plots and Takt Time, Histograms, Ogive Charts, and Cumulative Frequency, Cause and Effect (or Fishbone) Diagrams, Brainstorming, 5 Whys, Radar Charts, Scatter Plots, Process Capability, Force Field Analysis, Interrelationship Diagrams, Impact Maps, Employee Balance Charts; The Improve Phase of Rapid Improvement Events, Plan-Do-Check-Act (PDCA) Process, 5S, Visual Controls, Mistake Proofing, Standard Work, Process or Work Area Layout, Mass Customization, Flow, Quick Changeovers (QCO), Total Productive Maintenance (TPM), Cross-Training; The Control Phase of Project Management, Statistical Process Control (SPC) , Visual Management, Standard Work for Leaders, Performance Management, Problem Solving - Corrective and Preventative Actions, Layered Process Audits (LPA). The Appendix contains Sustainability (or Becoming Green), Waste Walk, Glossary, and Index. Don t go Lean Sigma without this valuable training tool!

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About the Author:

Rob Ptacek is President and CEO of Competitive Edge Training and Consulting, a firm specializing in leader and organizational development and Lean Enterprise transformations. He holds an engineering degree from Michigan Technological University and Masters of Management from Aquinas College. Mr. Ptacek is an adjunct instructor of Management Principles, Total Quality Management, and Lean Champion Certification. He has extensive experience implementing continuous improvements in a variety of industries in North America, Asia, and Europe. Dr. Jaideep Motwani is Chair and Professor of Management at the Seidman College of Business, Grand Valley State University since 2000. Since completing his Ph.D. in 1990, Jaideep has co-authored a dozen books and published more than 170 articles in prestigious national and international journals. He appears in several Who s Who in the World publications annually and is the recipient of the Michigan Outstanding Educator s Award granted by the Governor of Michigan. Jaideep is also an active global consultant and trainer for several multinational corporations.

Review:

Very informative set of materials on conveying Lean and Six Sigma. We found this Training Set to have the appropriate amount of examples to educate all levels of our employees in our manufacturing organization. We also used the materials for the front offices as many of the tools had examples from production as well as administrative areas. There were some new insights of Layered Process Audits and Standard Work for Leaders that allowed us to retool our Lean Sigma toolbox. Very good! --Judy Vorhees, Director, Continuous Improvement, UA, Inc.

I especially like the integration of the Lean tools within the Six Sigma improvement methodology. All the Lean tools were well covered with examples used to help demonstrate a particular tool or concept. As we tailored the training into 16 hours, we used many of the examples to springboard to our continuous improvement projects. The exercises were very well received. The training was some of the best we have done in recent years. --Dave Hawthorne, Master Black Belt, LSI Intl.

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