The Future of Retail Banking - Hardcover
This book arises from an event on the future of banking which included leading figures in the industry. It addresses current trends influencing competition including globalization, market structure, technology and demographics and how these will impact upon companies and their organization, business opportunities, revenue streams, branding and customer behaviour. It will also show banks how to develop strategic initiatives for future competition. This will represent essential thinking for the banking and financial services industry.
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About the Author:
JOSEPH A. DIVANNA is an independent author, consultant and global public speaker based in Cambridge, England, where he researches the nature of business over the last ten centuries and in the future. A thought leader and reengineering practitioner formerly with CSC Index's Research and Advisory Services, he is currently CEO of Maris Strategies Ltd.
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- PublisherPalgrave Macmillan
- Publication date2003
- ISBN 10 1403911266
- ISBN 13 9781403911261
- BindingHardcover
- Number of pages191
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The Future of Retail Banking by DiVanna, J. [Hardcover ]
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Future of Retail Banking : Delivering Value to Global Customers
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FUTURE OF RETAIL BANKING: DELIVERING VALUE TO GLOBAL CUSTOMER
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Future of Retail Banking : Delivering Value to Global Customers
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