Total Quality Management: The Route to Improving Performance - Hardcover

9780893973865: Total Quality Management: The Route to Improving Performance
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Revision of the 1988 edition, which was published at the beginning of the plethora of books on a concept that has become a buzzword. This one is structured around a model, the core of which is customer-supplier interfaces, both external and internal, and the processes involved at those interfaces. Annotation copyright Book News, Inc. Portland, Or.

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  • PublisherNichols Pub Co
  • Publication date1993
  • ISBN 10 0893973866
  • ISBN 13 9780893973865
  • BindingHardcover
  • Number of pages463
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Other Popular Editions of the Same Title

9780750609937: Total Quality Management: The Management of Change Through Process Improvement

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ISBN 10:  0750609931 ISBN 13:  9780750609937
Publisher: Butterworth-Heinemann, 1995
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