Return on Investment in Training and Performance Improvement Programs - Hardcover

Jack J. Phillips PhD In Human Resource M

3.76

17 ratings by Goodreads

9780884154921: Return on Investment in Training and Performance Improvement Programs

Hardcover

ISBN 10: 0884154920 ISBN 13: 9780884154921

Publisher: Gulf Professional Publishing, 1997

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Any human resource manager knows they contribute to their organization's bottom line--here's how to prove it.

This groundbreaking book guides the reader through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus:
* ten post-program data collection methods
* ten strategies for determining the amount of improvement that is directly linked to training programs
* ten techniques for converting both hard and soft data to monetary values

This book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes you through the ROI process step-by-step.

Don't wait for the budget axe. With this book, you get the strategy you need to turn your training/HRD department into a visible, indispensable profit center.
Any human resource manager knows they contribute to their organization's bottom line--here's how to prove it.

This groundbreaking book guides the reader through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus:
* ten post-program data collection methods
* ten strategies for determining the amount of improvement that is directly linked to training programs
* ten techniques for converting both hard and soft data to monetary values

This book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes you through the ROI process step-by-step.

Don't wait for the budget axe. With this book, you get the strategy you need to turn your training/HRD department into a visible, indispensable profit center.

"synopsis" may belong to another edition of this title.

Book Description:

Proven, results-based approach to calculating the Return on Investment

From the Back Cover:

"Wow! Jack Phillips has delivered another must-read masterpiece for everyone who is involved in corporate learning. This is essential reading for all who are focused on assessing the value-added contribution of learning in the workplace. It includes brilliantly focused chapters on thoughtful concepts, and how-to approaches for measuring training in the workplace. If you only read one book, this is the one."
- Frank J. Anderson, Jr., President, Defense Acquisition University
"Return on Investment in Training and Performance Improvement Programs is extremely useful in that it provides a proven approach to measuring and evaluating training & development initiatives. I have found Jack Phillips' ROI methodology invaluable. It provides a framework for conducting impact studies that has enabled my training & development department to quantify the value add of our development initiatives. The book is an easy-to-use reference and comes off of my bookshelf often!"
- Lynn Schmidt, Director, Leadership Institute, Nextel Communications
"When you think ROI in training and development, you think Jack Phillips. This book represents decades of expertise, and is the de facto standard for anyone trying to calculate ROI in the HRD field today."
- Kevin Oakes, CEO & Chairman, Click2learn, Inc.
The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs.

Jack Phillips has composed user-friendly ROI calculations, plus:
* Ten post-program data collection methods
* Ten strategies for determining the amount of improvement that is directly linked to training programs
* Ten techniques for converting both hard and soft data to monetary values

"About this title" may belong to another edition of this title.