What makes a successful manager? Intelligence, leadership, prowess, outstanding organizational skills, just plain old perseverance? These are not enough, say the authors. Responsibility -- being responsible enough to do what it takes to produce the necessary results -- is the prime determinant of management (and business) success.
This book contains detailed, step-by-step guidelines and procedures for developing the two key skills of a responsible manager -- problem solving and getting people to work together. Using those skills, readers will enhance collaboration throughout their organizations * develop optimal solutions to problems using an original seven-step method * design effective teams and manage group processes to produce results, and more.
Managers, trainers, and HR professionals disillusioned with quick-fix fads will find this fundamental approach to success refreshing and invaluable.
GERALD W. FAUST, Ph.D. is president of Faust Management Corp. and a world-renowned speaker on management issues. RICHARD I. LYLES, Ph.D. has w5 years of management consulting experience and developed the problem-solving approach featured here. WILL PHILLIPS is a senior associate of Faust Management Corp. and a training expert. The authors all reside in San Diego, CA.
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