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Then there are the scams that workers cope with daily, such as the "blind" man who puts egg membrane in his eyes to implement his begging routine; "token suckers" who use soda cans to trap fare tokens for resale; holdups and gang activities that make many workers' jobs even more difficult and dangerous. For most passengers, the transit workers are a nearly invisible part of their own daily routine. Snyder's book gives transit workers both voices and names. --Susan Swartwout
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