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"This challenging volume reports on answers to fundamental questions--what do workers want and what do they think; what forms of participation and representation do they seek? These responses from individual workers need to be read and reflected upon by every supervisor or manager, labor union representative, and government officer concerned with the American workplace. The country's future depends on it."--John T. Dunlop, Former Secretary of Labor
"Past efforts to reform labor law failed in part because the voice of the workforce was missing. By summarizing what workers have to say, What Workers Want opens a new era of debate with a fresh approach. Let's hope policymakers are listening."--Thomas A. Kochan, Sloan School of Management, Massachusetts Institute of Technology
"One of the most frequently asked questions in economic life is: ‘How do you feel about your job?’ or ‘How do workers feel about their work?’ Either question is most often answered by casual, second-hand, or purely anecdotal information. But not here. Using meticulously planned research, the authors tell in careful detail how workers really feel and what they want. And all the writing is in clear, non-technical English, with an occasional amused comment and the relevant quantitative support. This is a strong recommendation; I’ve never thought one better justified." --John Kenneth Galbraith, Harvard University
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