Who Are ""They"" Anyway? - Hardcover

Gallagher, BJ; Ventura, Steve

3.15

13 ratings by Goodreads

Hardcover

ISBN 10: 0793188296 ISBN 13: 9780793188291

Publisher: Kaplan Publishing, 2004

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A charming workplace parable to inspire your staff to achieve success through greater personal accountability.
Every team, every organization, every group has problems. Every individual has problems, too. Often we search for the right person or persons to solve those problems. The question is: Where and how do we find them? Who are "they" anyway? In Who Are "They" Anyway? BJ Gallagher and Steve Ventura lead readers on a personal quest-a journey-in search of someone who can fix what's wrong, deal with difficult people, and take charge of fixing individual and organizational problems. Who is that special person? The results may surprise readers, as they learn:
* Who those "theys" are who seem responsible for every organization's bureaucratic hassles.
* How to stop looking for someone to blame or someone to come to the rescue.
* How to experience the job satisfaction and personal pleasure that comes from taking ownership and solving problems. Both practical and inspirational, Who Are "They" Anyway? is written to appeal to both the heads and hearts of employees at all levels-from folks on the front line, to supervisors and middle managers, all the way to top executives. It includes tips, strategies, quizzes, and how-tos to help readers apply the story in their own work lives. It is a message of encouragement and empowerment, and the personal and organizational payoff can be enormous.

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About the Author:

BJ Gallagher is a consultant, workshop leader, and popular keynote speaker with a 20-year background in training and adult education. Her specialties are workforce diversity, dealing with change, innovation and creativity, customer service, motivation, communication skills, and specialized programs for women. Gallagher is the author of two previous books and has written articles for a variety of newspapers, magazines, and journals. She formerly served as a board member for the Los Angeles Chapter of the American Society for Training and Development. She is a member of the National Association of Women Business Owners, the National Speakers Association, and PEN Center USA West.

From Booklist:

Gallagher and Ventura, consultants and corporate training experts, use a story, a parable, to help us assess how others act in our organization and to think about our own actions--what we have to gain or lose by taking personal responsibility at work. They caution us never to use the word "they" but always refer to "we." Explaining that we can only change ourselves and cannot change those who resist, the authors caution us to influence others by our example, taking charge of our own work life and career success by learning new behaviors, developing new ways of thinking about ourselves and others, and adopting new attitudes about solving problems and achieving goals. They advise us to be winners and not whiners, and they quote the philosopher Frank Tyger, who suggests, "Your future depends on many things, but mostly yourself." Motivation in the workplace is a constant challenge, and this small book offers a simple but valuable perspective. Mary Whaley
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