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Foreword by Marc J. Rosenberg, district manager, strategic learning technologies, AT&T
How do you figure out what to do?
This book offers you strategies to answer that question. It's a hands-on guide to planning and consultation, with an emphasis on tools, tales, templates, speed, sources, and systems. First Things Fast is the quick start you need to surmount resistance to investigating performance.
Allison Rossett offers you priceless tips on:
"Rossett's book is a practical, down-to-earth set of guidelines from an accomplished professional who's obviously 'been there.'"—Joe Harless, author of Peak Performance System and The Eden Conspiracy
"Rossett has produced an eminently readable, practical handbook that helps human resource professionals apply performance analysis methods fast. A friendly, comforting, useful volume that we will definitely recommend to our clients."—Harold D. Stolovitch, professor, Université de Montréal; president, Harold D. Stolovitch & Associates; and Erica J. Keeps, executive vice-president, Harold D. Stolovitch & Associates
"This book is a must-have for anyone who is responsible for identifying performance and training needs. It's chock full of proven tips, techniques, practices, tools, and examples. And with Rossett's wonderful humor evident throughout, it's fun to read!"—Dana Gaines Robinson, president, Partners in Change; coauthor, Performance Consulting
You'll get job aids, design templates, and implementation examples that direct you through the basics of performance analysis. A frequently updated, internet-based coaching and information system will complement and supplement the book (www.jbp.com/rossett.html). Start smart with Rossett's guide!
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