Service in the Field: The World of Front-line Public Servants (Canadian Public Administration Series) (Volume 24) - Softcover
As governments attempt to focus more on service delivery, it has become apparent that little is known about the people who actually provide the services. Barbara Wake Carroll and David Siegel discuss structural issues and analyse the various administrative reforms developed in the last few years. They highlight field officers' perceptions of the problems in the system and suggest ways to improve field office-head office relations and the operation of field offices generally. The authors' analysis is based on more than two hundred interviews with federal and provincial civil servants in all ten provinces, in the smallest hamlets and largest cities across Canada. Using extensive quotations from these interviews, the authors allow public servants to tell their own stories and, in so doing, provide examples of the application of systematic qualitative research to Canadian political science. With its accessible style and emphasis on personal experience, Service in the Field will be of interest to students and scholars of public administration, political science, organization theory, and related disciplines in addition to people in government in both field and head offices.
"synopsis" may belong to another edition of this title.
About the Author:
Barbara Wake Carroll is professor of political science, McMaster University.
"About this title" may belong to another edition of this title.
- PublisherMcGill-Queen's University Press
- Publication date1998
- ISBN 10 0773517960
- ISBN 13 9780773517967
- BindingPaperback
- Number of pages251
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Service in the Field: The World of Front-line Public Servants (Canadian Public Administration Series) (Volume 24)
Published by
McGill-Queen's University Press
(1998)
ISBN 10: 0773517960
ISBN 13: 9780773517967
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Book Description Condition: Good. Good condition. Volume 24 A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Seller Inventory # C02A-03472
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Service in the Field: The World of Front-line Public Servants (Volume 24) (Canadian Public Administration Series)
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McGill-Queen's University Press
(1998)
ISBN 10: 0773517960
ISBN 13: 9780773517967
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Service in the Field: The World of Front-Line Public Servants
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Service in the Field: The World of Front-Line Public Servants (Canadian Public Administration Series)
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Service in the Field: The World of Front-line Public Servants (Canadian Public Administration Series) (Volume 24)
Published by
McGill-Queen's University Press
(1998)
ISBN 10: 0773517960
ISBN 13: 9780773517967
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Service in the Field: The World of Front-line Public Servants (Canadian Public Administration Series): Volume 24
Published by
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(1998)
ISBN 10: 0773517960
ISBN 13: 9780773517967
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Service in the Field: The World of Front-line Public Servants (Canadian Public Administration Series) (Volume 24)
Published by
McGill-Queen's University Press
(1998)
ISBN 10: 0773517960
ISBN 13: 9780773517967
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Book Description Condition: Good. Book is in Used-Good condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain limited notes and highlighting. Seller Inventory # 0773517960-2-4
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Service in the Field: The World of Front-line Public Servants (Canadian Public Administration Series) (Volume 24)
Published by
McGill-Queen's University Press
(1998)
ISBN 10: 0773517960
ISBN 13: 9780773517967
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Book Description Condition: Very Good. Book is in Used-VeryGood condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain very limited notes and highlighting. Seller Inventory # 0773517960-2-3
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Service in the Field: The World of Front-line Public Servants (Canadian Public Administration Series) (Volume 24)
Published by
McGill-Queen's University Press
(1998)
ISBN 10: 0773517960
ISBN 13: 9780773517967
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Softcover
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Book Description Condition: Fair. Buy with confidence! Book is in acceptable condition with wear to the pages, binding, and some marks within. Seller Inventory # bk0773517960xvz189zvxacp
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Service in the Field: The World of Front-line Public Servants (Volume 24) (Canadian Public Administration Series)
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(1999)
ISBN 10: 0773517960
ISBN 13: 9780773517967
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Book Description Soft cover. Condition: Near Fine. A tight and unmarked copy-[0-7735-1796-0] [1999]. (Trade paperback) Very good. 251pp. Tables, graphs, appendix, notes, bibliography, index. Publisher series: Canadian Public Administration. Locale: Canada. (Canada, Public Administration--Canada, Public Service)." As governments attempt to focus more on service delivery, it has become apparent that little is known about the people who actually provide the services. Barbara Wake Carroll and David Siegel discuss structural issues and analyse the various administrative reforms developed in the last few years. They highlight field officers' perceptions of the problems in the system and suggest ways to improve field office-head office relations and the operation of field offices generally. The authors' analysis is based on more than two hundred interviews with federal and provincial civil servants in all ten provinces, in the smallest hamlets and largest cities across Canada. Using extensive quotations from these interviews, the authors allow public servants to tell their own stories and, in so doing, provide examples of the application of systematic qualitative research to Canadian political science. With its accessible style and emphasis on personal experience, Service in the Field will be of interest to students and scholars of public administration, political science, organization theory, and related disciplines in addition to people in government in both field and head offices." About the Author: Barbara Wake Carroll is professor of political science, McMaster University. Seller Inventory # 019044
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