Intended for health care workers who aspire to supervisory positions, this textbook describes techniques and skills for leading people, building teamwork, training new employees, dealing with conflict and negative attitudes, controlling costs, developing employees, communicating effectively, and managing time. The fourth edition adds exercises and
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About the Author:
Malcolm McConnell is the coauthor of the #1 "New York Times" bestseller "American Soldier" with Tommy Franks and "My Year" in Iraq with L. Paul Bremer III.
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- PublisherJones & Bartlett Learning
- Publication date2005
- ISBN 10 0763728780
- ISBN 13 9780763728786
- BindingPaperback
- Edition number4
- Number of pages559
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