Return on Investment in Training and Performance Improvement Programs (Improving Human Performance Series) - Hardcover

Phillips, Jack J.

Hardcover

ISBN 10: 0750676019 ISBN 13: 9780750676014

Publisher: Routledge, 2003

Synopsis

The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs.
Jack Phillips has composed user-friendly ROI calculations, plus:
*ten post-program data collection methods
*ten strategies for determining the amount of improvement that is directly linked to training programs
*ten techniques for converting both hard and soft data to monetary values

'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations.

The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.

* Applies the well-known ROI method to training programs
* Provides you with the tools to identify the key indicators for measurement and how to measure them effectively
* Summarizes in simple language everything practitioners need to do to sell, defend, or expand training initiatives to senior management

About this title

Book Description:

Proven, results-based approach to calculating the Return on Investment

From the Publisher:

Any human resource manager knows they contribute to their organization's bottom line--here's how to prove it.This groundbreaking book guides the reader through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus:* ten post-program data collection methods* ten strategies for determining the amount of improvement that is directly linked to training programs* ten techniques for converting both hard and soft data to monetary valuesThis book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes you through the ROI process step-by-step.Don't wait for the budget axe. With this book, you get the strategy you need to turn your training/HRD department into a visible, indispensable profit center.

About this edition

• Publisher: Routledge
• Publication date: 2003
• ISBN 10: 0750676019
• ISBN 13: 9780750676014
• Binding: Hardcover
• Edition number: 2
• Number of pages: 396