Effective Listening: Hearing What People Say and Making It Work for You - Hardcover
Discussing such issues as interviewing, selecting, and training new employees and listening for hidden meanings and messages, this book offers instruction for managers in using effective listening techniques to improve performance, increase efficiency, and raise morale
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- PublisherBantam
- Publication date1987
- ISBN 10 0553052128
- ISBN 13 9780553052121
- BindingHardcover
- Edition number1
- Number of pages179
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