Customer Relationship Management: Making Hard Decisions with Soft Numbers (University of Hartford Edition) - Softcover

9780536726490: Customer Relationship Management: Making Hard Decisions with Soft Numbers (University of Hartford Edition)
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9780134384740: Customer Relationship Management: Making Hard Decisions with Soft Numbers

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ISBN 10:  0134384741 ISBN 13:  9780134384740
Publisher: Purdue Univ Pr, 1996
Hardcover