What to say to get what you want in life's toughest situations
Dealing with problem people
Mending damaged relationships
Negotiating your wants and needs
Standing up for yourself
Whether you need to ask your boss to stop micromanaging, terminate a subordinate, confront a backstabbing peer, or cold call a potential client, Lifescripts gives you the most effective approach—and the actual words—to use.
The bestselling guide to workplace success, Lifescripts has been completely revised and updated, taking a sharp new business focus and adding more than 50 scripts that help you prepare for difficult on-the-job conversations. Each of the 125 Lifescripts gives you a plan that leads to the desired result regardless of the obstacles thrown in your path. You get an icebreaker opener, a pitch, an answer to every question, and a defense for every attack. You'll also find strategic pointers on attitude, timing, preparation, and behavior.
From dealing with human resources to closing a deal, Lifescripts provides a road map to navigate successfully through the most perplexing, problematic workplace dialogues you may face in the course of your business life.
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Icebreaker: I’d like to thank you for the opportunity you and the company have given me. I recognize that you’ve been very influential in my growth and advancement. However, I have a problem that I need your help with.
Pitch #1: What has happened is that I’ve been concentrating solely on my professional growth and haven’t been paying any attention to my stream of income . . .
Pitch #2: I think my salary no longer reflects my contribution to the company . . .
Pitch #3: I think my salary no longer matches my job responsibilities . . .
Whether you need to ask your boss to stop micromanaging, terminate a subordinate, confront a peer, or cold call a potential client, Lifescripts gives you the most effective approach–and the actual words–to use.
The bestselling guide to self-improvement and success, Lifescripts has been completely revised and updated, taking a sharp self-help focus and adding more than 50 scripts that help you prepare for difficult conversations both inside and outside the office. Each of the 109 Lifescripts gives you a plan that leads to the desired result regardless of the obstacles thrown in your path. You get an icebreaker opener, a pitch, an answer to every question, and a defense for every attack. You’ll also find strategic pointers on attitude, timing, preparation, and behavior.
From dealing with human resources to confronting a backstabber to closing a deal, Lifescripts provides a road map to navigate successfully through the most perplexing, problematic dialogues you may face in the course of your life.
STEPHEN M. POLLAN has been a successful practicing attorney for over forty years. He offers pragmatic career, financial, business, and legal advice to individuals and businesses. Pollan was CNBC's on-air personal finance expert for five years and is a frequent guest on the Today show and Good Morning America. He regularly contributes to Worth, New York, Money, and U.S. News & World Report. Pollan and coauthor Mark Levine have coauthored many books on business and personal finance, including Die Broke.
MARK LEVINE lives with his wife and two Newfoundlands in Ithaca, New York.
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