The Management of Hotel Operations - Softcover
The Management of Hotel Operations adopts an innovative approach to the study of hotel management based on the concept of key result areas. The book identifies and explores the fundamental issues facing the manager - such as profitability, productivity and quality - and examines alternative strategies for achieving successful performance. The authors have drawn both on current industry practice and on recent research and theoretical studies to demonstrate how hotel management can be made more effective. Throughout the text, a hotel is broadly defined to enable comparisons between independent hotels, chain hotels, hostel accommodation and hospitals. The Management of Hotel Operations is an invaluable textbook for students on degree, BTEC Higher and HCIMA Part B courses in hotel management. It also has much to offer managers in industry.
"synopsis" may belong to another edition of this title.
Review:
1. Understanding Hotel Operations. 2. Managing in the Hotel Business. 3. Protecting Assets. 4. Improving Employee Performance. 5. Managing Demand and Supply. 6. Increasing Income. 7. Managing Customer Service. 8. Improving Productivity. 9. Managing Quality. 10. Managing The Key Result Areas.
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- PublisherThomson Learning
- Publication date1989
- ISBN 10 0304315729
- ISBN 13 9780304315727
- BindingPaperback
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The Management of Hotel Operations
Published by
Thomson Learning
(1989)
ISBN 10: 0304315729
ISBN 13: 9780304315727
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Paperback
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Book Description Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.05. Seller Inventory # G0304315729I3N00
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The Management of Hotel Operations
Published by
Thomson Learning
(1989)
ISBN 10: 0304315729
ISBN 13: 9780304315727
Used
Paperback
Quantity: 1
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Book Description Paperback. Condition: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Seller Inventory # GOR002476760
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The Management of Hotel Operations
Published by
Thomson Learning
(1989)
ISBN 10: 0304315729
ISBN 13: 9780304315727
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Paperback
Quantity: 2
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Book Description Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001739735
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Book Description Paperback. Condition: Very Good. The Management of Hotel Operations This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780304315727
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The Management of Hotel Operations
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Book Description Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780304315727
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Book Description Paperback. Condition: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Damaged cover. The cover of is slightly damaged for instance a torn or bent corner. Seller Inventory # CHL9396721
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The Management of Hotel Operations
Published by
Thomson Learning
(1989)
ISBN 10: 0304315729
ISBN 13: 9780304315727
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Book Description Taschenbuch. Condition: Gut. 224 Seiten ex Library / aus einer wissentschaftlichen Bibliothek Sprache: Englisch Gewicht in Gramm: 300. Seller Inventory # 236328
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