Business and Professional Communication provides the reader with the strategies they need to effectively manage communication challenges in the workplace.
Tailoring relevant communication concepts to the unique demands of the workplace environment, Business and Professional Communication surpasses the coverage of traditional communication books to address the most recent surveys of expected workplace competencies: exhibiting leadership; managing organizational culture, communication style differences, and conflict; dealing with difficult people; improving diversity and intercultural communication; and interviewing, selling, and negotiating successfully. Business and Professional Communication not only prepares the reader for relevant, informative, and persuasive public presentations in the workplace, but also prepares them for managing cultural diversity, sales, customer-service, audits, briefings/reports, team-building, and other communication proficiencies vital for success in the modern workplace.
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Managing Business and Professional Communication, 2/e
Carley H. Dodd, Abilene Christian University
Managing Business and Professional Communication provides students with the strategies they need to manage communication challenges in the workplace effectively.
This text surpasses the coverage of traditional communication texts to address the most recent surveys of expected workplace competencies: exhibiting leadership, managing organizational culture, handling conflict, dealing with difficult people, improving diversity and intercultural communication, interviewing, selling, and negotiating successfully. Using these competencies, Managing Business and Professional Communication tailors relevant communication concepts to the unique demands of the workplace environment.
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