Electronic Commerce Relationships: Trust by Design - Softcover

Keen, Peter; Schrump, Steve; Chan, Sally

9780130170378: Electronic Commerce Relationships: Trust by Design

Softcover

ISBN 10: 0130170372 ISBN 13: 9780130170378

Publisher: Prentice Hall Ptr, 1999

Explores the potential for trust between online buyers, sellers, and business partners, addressing security measures, privacy, audit and compliance techniques, and e-commerce project management

"synopsis" may belong to another edition of this title.

From the Back Cover:

The definitive guide to building e-business relationships with trust Maximizing certainty, confidentiality, and privacy Identifying E-commerce risks and cost-effective solutions for controlling them What's most important to secure-and why

This is the first book to focus on the challenge at the heart of the e-business revolution: building long-term relationships of trust between buyers, sellers, and partners. In Electronic Commerce Relationships: Trust by Design, four expert authors present today's best practices for designing trust into any E-commerce system. Start by understanding the key elements of trust in E-commerce-certainty, confidentiality, and privacy-and then learn to build systems that deliver all three. Discover no-nonsense, proven techniques for E-commerce risk mitigation, trust, control, audit, and security-along with specific recommendations and processes you can implement now. Coverage includes: Cost-effective security measures that augment business relationships instead of intruding on them Privacy and other key issues in global markets New internal and external audit and compliance techniques specifically designed for E-commerce Managing E-commerce projects that include in-house and outsourced elements

Electronic Commerce Relationships: Trust by Design brings together profound insight not only into today's state-of-the-art in E-commerce, but also the future-including the best ways to manage uncertainty and anticipate key challenges so they can be resolved successfully. If you're determined to be an E-commerce leader-not just a player-no other book offers this much value.

"EC is clearly the future for business-and EC relationships will be the key factor for success. The authors have focused on this important issue that will affect all industries. With Electronic Commerce Relationships: Trust by Design, they help us all understand the reason e-commerce has become so crucial." -W. Brian Edwards, President & CEO, BCE Emergis

By four world leaders in E-commerce:

About the Author:

PETER KEEN is Chairman of Keen Innovations, and has served on the faculties of Harvard, MIT, and Stanford. His books, including The Business Internet (1998) and Process Edge: Creating Value Where It Counts (1997), have strongly influenced the business technology dialogue worldwide.

CRAIGG BALLANCE is a Partner with E-Finity Group in Toronto, Canada, and co-author of On-Line Profits: A Manager's Guide to Electronic Commerce (Harvard Business Press). He has managed or participated in a wide variety of EC projects for more than two decades.

SALLY CHAN is Manager of Information Technology Audit at Royal Bank of Canada, and a member of Revenue Canada's Technical Advisory Group on Electronic Commerce.

STEVE SCHRUMP is the Chief Technology Officer for Basis 100 Inc., a leading provider of global business-to-business e-commerce solutions for the financial services sector. He has held senior positions at three major e-commerce startups.

"About this title" may belong to another edition of this title.