Iso 9000 Management Systems Manual - Hardcover

Davies, James S.

Hardcover

ISBN 10: 0070157685 ISBN 13: 9780070157682

Publisher: McGraw-Hill, 1997

Synopsis

A guide to designing and building an ISO 9000 system in a workbook format, with exercises, space for answers, and worksheets for planning and implementing a system. Emphasis is on the 20 elements of ISO 9001 and on implementation. After background information and a description of the project approach, factsheets on planning, management, continuous improvement, product/service lifecycle, and support activities offer explanations, templates, and assessment forms keyed to specific clauses of ISO 9001. Includes a glossary. Annotation c. by Book News, Inc., Portland, Or.

About this title

From the Back Cover:

At last, a complete and easy-to-understand blueprint for implementing ISO 9000 at your company. This volume is without equal as a comprehensive, accessible guide to designing and building an ISO 9000 System that will be the foundation for growth and change within any business or industrial operation. HERE is the detailed information about what ISO 9000 is, and what requirements your company must meet to achieve certification. Information is presented in a clear and simplified manner that all readers will welcome. But what makes this manual truly indispensible is its unique workbook format, complete with easy-to-follow "factsheets," that provides an entire methodology by which you'll be able to understand the ISO 9000 series. This-hands-on resource shows you how to: PREPARE your company for ISO 9000 implementation, select the project team, and plan the project for maximum effectiveness. WORK through each phase of the implementation process, utilizing process modeling, diagnostic assessments, and checklists. MAINTAIN and develop the system over the long term, and adapt to expected as well as unpredicatable changes. This innovative manual challenges the notion that ISO 9000 supports just quality management. It proposes a business management system based on the twenty elements of ISO 9001--including those relating to infrastructure, management, continuous improvement, product/service lifecycle, and supporting activities-that more closely mirrors the way in which companies actually do business. With its much-needed emphasis on not only the "what of requirements, but also the "how" of implementation, the book goes a long way toward putting ISO 9000 certification--and ongoing growth and improvement--within the reach of most any company.

About this edition

• Publisher: McGraw-Hill
• Publication date: 1997
• ISBN 10: 0070157685
• ISBN 13: 9780070157682
• Binding: Hardcover
• Number of pages: 218